Warranty

We provide a full 2 year UK warranty for any electric scooter purchased through us. Unlike other sellers, your scooter does not need to be sent back to China for repair and we will perform all repairs in the UK.

We hold most of the spare parts in the UK and we have an extensive experience in repairing Xiaomi products and hold stock here in the UK. If we are required to order anything from further afield we will make you aware.

You can easily replace some smaller parts at home, saving you the hassle of sending your scooter away. We can run you through this if you unsure.

Our warranty cover includes:

  • 2 year full UK warranty on vehicle body
  • 2 year full UK warranty for the battery
  • 2 year full UK warranty for other electronics

Please note that we only provide a warranty service if your scooter develops a fault through normal use (as per manufacturers manual). If the scooter has been altered in any way or miss used, this included the firmware, the warranty is void.

We are not liable for any repairs which includes tyre punctures, disc brakes, kick-stand, lights, reflective stickers, cable damage or any other consumables which would wear out/occur within normal use of the scooter.