Download the Blue Zoom App
First download the Blue Zoom app on the Apple or Google Play store. Create an account. Then go to 'My Fleets'. Type in your unique code. You will then gain visibility of the vehicles on the map in order for you to rent.
Find Your Bike Or Scooter
Locate the bike or scooter on the map and approach the vehicle with the Blue Zoom app open ready.
Unlock The Vehicle
Scan the QR code using your phone via the Blue Zoom app (the QR code is the white square with jumbled up dots). This is found underneath the bike or scooter handlebars. This will unlock the vehicle and start your ride. Alternatively, manually type in the vehicle number found on the QR code. E.g. BZ0128.
Enjoy your ride!
Have fun zooming around the city or campus on your bike or scooter! Leave your car at home or skip the bus and instead enjoy the electric thrills of cruising.
Finishing Your Ride
When you want to finish your ride, find a safe place to secure the vehicle. Once you are ready, press "End Ride" on the mobile app. For e-scooters, the wheel lock will automatically secure. For bikes, please use the grey lever to pull the ring lock through the spokes of the rear wheel.
Lastly, Use The Steel Chain To Secure The Vehicle
If a cable tether is available, please secure the bike or scooter by wrapping it around the rear wheel, bike frame and a secure post in the ground (for example in a bike storage area). The bike's ring lock must first be secured before the chain's pin will click into the side of the ring lock. Please ensure everything is secured before leaving. Take a photo or video if you have any issues and send us an email via the app. Thank you! Have a great day!