Create an account
After downloading the Zwings app on the Apple or Google Play store please create an account and add your credit card details.
Find Your E-scooter
Locate an e-scooter on the app's map and approach it. The e-scooters should be located within the blue parking bays, labelled with the letter P on the map.
Verify your driving license (1st ride only)
Please have your valid driving license ready to be verified. This is a 1 time check before you start your very first ride. You will need to scan the front and back on the driving license followed by taking a quick selfie. You will then be verified within 60 seconds if the details are valid.
Unlock The Vehicle
Scan the QR code using your phone via the Zwings app (the QR code is the white square with jumbled up dots). This is found underneath the bike or scooter handlebars. This will unlock the vehicle and start your ride. Alternatively, manually type in the vehicle number found on the QR code. E.g. ZWG050.
Please ensure you scoot safely and responsibly and NEVER under the influence of drugs or alcohol. Any breaches of the law can lead to prosecution, points on your license and fines.
Enjoy your ride!
Have fun zooming around the town, city or campus on your e-scooter or bike! Leave your car at home or skip the bus and instead enjoy the electric thrills to your destination.
Finishing Your Ride
When you want to finish your ride, please travel to a designated parking bay which is labelled with a letter P and a blue box on the Zwings mobile app. Once you are ready, press "End Ride" on the Zwings app. You will receive a confirmation on the app followed by a jingle sound from the scooter's speaker to notify you the ride has been ended.